![]() If removing the antivirus fixes the problem with your VPN, we suggest that you consider switching to a different antivirus solution. In some rare instances, you might have to remove your third-party antivirus in order to solve this problem. If that doesn’t solve the problem, try disabling certain antivirus features or disable your antivirus altogether. ![]() Alternatively, if your antivirus has a firewall built-in, you can check it as well and make sure that it’s not blocking your VPN. ![]() To fix this problem, users are suggesting to add your VPN to the list of exclusions in your antivirus and check if that helps. Sometimes your antivirus can interfere with certain applications and prevent them from connecting to the Internet.
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